Farmer Support and Relationship Advisor

General Information

Date Published

26-Mar-2025

Advertising Ends

08-Apr-2025

Country

New Zealand

Location

Gisborne & Hawke's Bay, Manawatu

Role Type

Farming

Work Type

Permanent

ID#

11509

Position Description

Our Co-operative

Fonterra’s strength is in the collective | Te Mātāpuna toa takitini

At Fonterra’s Farm Source, our team is driven by the same co-operative spirit that our farmers and their communities share. We make farming easier so farmers can continue to concentrate on what they do best - producing high quality New Zealand milk in the most sustainable way.

This means growing and supporting the right people - people with plenty of roll-your-sleeves up energy to rise to the challenge. Whether you’re on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you’ll be getting the mahi done as part of a trusted team - backed by good people, the right products, innovative solutions, and industry-leading expertise.

So why not join us? Our regional structure and openness to flexible working means that there really is something for everyone. No matter your age or stage, our inclusive culture has created a place where everyone can thrive.

About the opportunity | Te whai waahi

We are looking for an individual to fill the role of Farmer Support and Relationship Advisor in the Lower North Island region (based in the Longburn store). The FSRA is the go to person for operational help for farmers so this is a great opportunity for someone wanting to broaden their skills in day-to-day on farm support. This role leverages the full offering of the co-operative and proactively engages with our shareholders.

Responsibilities include managing farms within your region for Farm Dairy Assessment preparedness, Co-Operative Difference support and other operational tasks our farmers contend with. The ability to relate with farmer shareholders and work alongside them to understand Fonterra tools, apps and programmes will be key. You will need to be excellent at building strong relationships with our farmers, our team and other key internal stakeholders

About you | Moe koe

You must be highly organised, proactive, bring second-to-none communication skills and an ability to effectively engage with people from all parts of the industry. You will need to be resilient, able to negotiate tricky situations and stakeholders, and have excellent attention to detail. Naturally curious and passionate about the agriculture space, your customer focused approach and ability to build rapport quickly will help you succeed in this rewarding role

Ideally, you will have:

Excellent relationship and stakeholder engagement skills;
Excellent ability to work in cross-functional teams;
Strong planning skills and a demonstrated high level of resilience; and
A good understanding of Farm Source policies, procedures and systems.
A good understanding of CRM systems and digital tools

Our Co-operative is a place where everyone can be themselves, feel empowered to do their best, and are empowered to create goodness for generations.

Sound good to you? Come join our whānau and let’s solve for better, together.

You, me, us together.

Tᾱtou tᾱtou.

Fonterra Home Page

Fonterra Home Page

General Information

Position Description