Staff Shop Assistant, Takaanini

General Information

Date Published

04-Mar-2025

Advertising Ends

18-Mar-2025

Country

New Zealand

Location

Auckland

Role Type

Call Centre & Customer Service

Work Type

Permanent

ID#

11456

Position Description

Our Co-operative

Fonterra’s strength is in the collective | Te Mātāpuna toa takitini

We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Since our beginnings, collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved here in New Zealand and around the world.

As part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk.

When you join Fonterra, you'll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring diverse career paths that ignite your passions.

About us | He kupu mō mātou

Fonterra Oceania is our newly formed entity that merges the Fonterra Brands New Zealand (FBNZ) and Fonterra Australia operations, aimed at enhancing our competitive position in the trans-Tasman dairy market. The integration of Fonterra Brands New Zealand (FBNZ) and Fonterra Australia builds on similarities to outperform the competition, create scale and synergies, and will strengthen our competitive edge. This role will join a team that helps to build an even stronger trans-Tasman dairy business with reach across Oceania and beyond.

We have three FBNZ operated sites in Takanini, Eltham and Palmerston North, and two central distribution centres in Auckland and Christchurch, with the largest chilled foods network across New Zealand. Our Takanini Site has three manufacturing plants - Beverages, Food and UHT, produces around 240,00 MT of product and has an annual Opex spend of approximately 100 Million.

About the opportunity | Mō tēnei tūranga

The Staff Shop at our Takanini site serves a diverse range of Fonterra employees, visitors, and contractors. As our Staff Shop Assistant, you will be responsible for selling and promoting our premium consumer brands to on-site personnel. This role requires delivering exceptional customer service in a dynamic and physically active environment. This position offers an excellent opportunity to showcase your customer relationship skills in a fast-paced setting with considerable day-to-day variety.

The standard hours for this position are Monday to Thursday, 09:30am - 7:00pm and Friday 08:00am - 4:00pm, with potential flexibility available for the right candidate.

About you | Mōu

We seek a motivated and enthusiastic individual to bring their talents to our Staff Shop. In this busy role, you will ensure each customer enjoys a positive shopping experience through both face-to-face interactions and fulfilling orders via our internal web store. Beyond customer service responsibilities, you will manage stock replenishment and maintain inventory accuracy through physical and systematic controls.

Ideally, you will have previous customer service or administrative experience. However, we welcome applications from candidates looking to transition careers or enhance their customer service capabilities.

Key requirements include:

Ability to work in refrigerated environments as needed for inventory management
Sufficient physical capacity for handling stock and merchandise
Proficiency with computers and Microsoft Office applications

Are you excited about this opportunity but may only meet some requirements?

At Fonterra, we are committed to building a diverse workplace and, therefore, open to looking at applicants with excellent transferable skills. If that's you, we encourage you to apply as you may be the right candidate for this role or one of our other opportunities.

Or join our Talent Community by clicking here, to be notified about new and relevant job opportunities.

The benefits of life at Fonterra | Ngā painga o te mahi ki Te Mātāpuna

Our people and what they bring to our Co-op shape our success. We have a collaborative culture, inspiring leaders, and passionate people, making Fonterra a great place to work. We also offer competitive remuneration and a range of benefits, regardless of your role or location.

To learn more, visit Fonterra Careers.

Our story | Ō mātou kōrero

Being part of Fonterra means being part of a unique history, realising the potential of dairy for generations to come, and solving for a better future together.

Whanaungatanga, our Co-operative spirit, guides a common strength and purpose.
Manaakitanga is how we care for all our people at the heart of what we do.
Kaitiakitanga ensures we care for the land, farming in a way that regenerates our farms and environment for future generations.
Whakaohooho inspires us all with excellent career development opportunities, benefits, flexibility, and balance to suit everyone's lifestyles and choices.

Our Co-operative is a place where everyone can be themselves, feel empowered to do their best, and are empowered to create goodness for generations.

Sound good to you? Come join our whānau and let’s solve for better, together. You, me, us together. Tᾱtou tᾱtou.

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Fonterra Home Page

General Information

Position Description